88big Platform Privacy Notice

This page describes what we collect when you use 88big and how we keep that data protected. We understand that your privacy matters—whether you're depositing via DANA, e-wallet, mobile banking, or local payment, or logging in from Jakarta, Surabaya, Bandung, Medan, or Semarang, your personal information remains encrypted and confidential on our platform.

We at 88big collect only the information we need to operate our live-dealer games, sportsbook, and esports markets fairly and securely. We never sell your data to third parties. We do not share your identity with other players on our live tables. Our servers use standard encryption (TLS 1.2+), and all transactions are logged for compliance and dispute resolution.

If you have questions about how we handle your data or wish to exercise your rights (access, correction, deletion), contact our support team. We respond to all data requests within a reasonable timeframe.

What Data We Collect on 88big

Account information

We collect your full name, email address, date of birth, and a password when you open an account on 88big. We also store your phone number if you provide it for two-factor authentication. We require identity verification (a photo of your national ID, driver's license, or passport) before your first withdrawal; we keep this photo encrypted and delete it after a set retention period if you close your account.

Payment information

We collect payment details tied to your deposits and withdrawals: the payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank name), the account or card number (last four digits only after initial processing), and transaction timestamps. We do not store full card numbers or bank credentials—payment processors handle those separately. Bank transfers via mobile banking, local payment, online payment, or e-wallet show the amount and reference number; we log these for reconciliation.

Gaming and betting activity

We log every action you take on 88big: login times, games you enter, bets you place, hands you play, and outcomes. This data is tied to your account for dispute resolution and compliance. For live-dealer games (blackjack, roulette, baccarat, Dragon Tiger), we record video and audio of the stream; you can appear in the background if seated at a table. For sportsbook and esports markets, we log your bet slips and settlements. All this information helps us verify outcomes and prevent fraud.

Device and connection information

We collect your device type (phone, tablet, desktop), operating system, browser, and IP address when you access 88big. We use this to detect unusual login patterns, prevent account takeover, and optimize our platform for your device. We also collect information about your internet connection quality to adapt streaming bitrate on our live tables.

We do not sell or rent your data

Our revenue comes from commissions on live-dealer pots and sports markets, not from selling player data. We never share your identity, betting history, or payment details with third parties, advertisers, or data brokers.

How We Use and Protect Your Data on 88big

Use of your data

We use the information we collect on 88big for the following purposes:

Data security and storage

We at 88big protect your data using industry-standard encryption, firewalls, and access controls. Our servers sit in secure data centres with redundancy and backup. We limit access to your personal information to staff who need it for account support, compliance, or payment processing. All staff sign confidentiality agreements. We store your data for as long as your account is active, plus a retention period mandated by law (typically 5–7 years for payment and anti-money-laundering records). After that, we delete your information unless legal holds or disputes require longer retention.

Third-party processors

We work with trusted third-party providers to operate 88big:

All third-party processors are bound by data-protection agreements; they may not use your data for their own purposes.

Key takeaways

  • We collect your name, email, date of birth, payment info, and gaming activity.
  • We encrypt all data in transit and at rest using TLS 1.2+ and secure infrastructure.
  • We never sell, rent, or share your data with third parties outside our payment and gaming operations.
  • Identity verification (ID photo) is required before your first withdrawal; we keep it encrypted.
  • All game outcomes and transactions are logged and auditable for dispute resolution.
  • We retain data per legal requirements (typically 5–7 years) and delete it upon account closure after retention expires.

Your rights on 88big

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data held by us. You may also have the right to data portability (requesting a copy of your data in a structured format) or to object to certain processing. To exercise these rights, contact our support team with your account email and a clear request. We will verify your identity and respond within 30 days. Some requests may be declined if they conflict with our legal obligations (e.g., we cannot delete payment records if they're required for tax or anti-money-laundering compliance).

Cookies and tracking

We use cookies on 88big to remember your login session, store your language preference, and track your session across pages. We do not use cookies to track you across other websites. You can disable cookies in your browser settings, but some 88big features may not work properly. We do not use persistent tracking pixels or fingerprinting technology.

Jurisdiction and data transfers

Our servers may sit outside your jurisdiction. By using 88big, you consent to your data being processed and stored internationally. We comply with data-protection laws applicable to our operations and your jurisdiction where feasible. If local law prohibits international data transfers, we will inform you and adjust our service if necessary.

Contact and complaints

If you have a privacy concern or wish to file a complaint about how we handle your data on 88big, contact our support team. We'll investigate and respond within 14 days. If you're unsatisfied with our response, you may lodge a complaint with your jurisdiction's data-protection authority or privacy regulator.

We at 88big take your privacy seriously. Our platform operates transparently: we collect only what we need, protect what we collect, and never exploit your data for profit. Your trust is fundamental to our service. If this privacy notice changes, we'll update it on this page and notify you if changes materially affect how we use your data.

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